I am an assistant professor in the College of Information Sciences and Technology (IST) at Penn State. In Spring 2019, I received a Ph.D. degree in information and computer sciences under the supervision of Dr. Yunan Chen from the Department of Informatics at the University of California, Irvine.
My research lies at the intersection of Health Informatics, Human-Computer Interaction (HCI), and Computer Supported Collaborative Work (CSCW). My work seeks to understand individual healthcare consumers’ interaction with the healthcare system, and explore design solutions for better healthcare service and patient engagement. I adopt a socio-technical and consumer-driven approach to examine how individuals acquire basic health service at the point of care, and when encountering public health events.
In addition to conducting research in healthcare settings, I have extensively collaborated with machine learning and HCI researchers on various topics such as self-tracking, mobile payment design, video game player experience, governance of online disruptive behaviors, social media and civic engagement, sustainable HCI, and privacy research.