INDIVIDUAL HEALTHCARE CONSUMERS' NAVIGATION PRACTICES
This project aims to understand individual health consumers’ practices of navigating through the complex and fragmented health care landscape, and leverage empirical research to inform design to support such navigation practices.
RISK AND CRISIS COMMUNICATION IN PUBLIC HEALTH CRISIS
This project focuses on understanding how citizens interact with the fragmented and complex public health infrastructure and make informed decisions during a public health crisis.
QUANTIFICATION AND SOCIAL PRACTICES
Previous work has examined how quantified self (e.g.. self-tracking) help users manage their personal health. This project, instead, focuses on how quantification (quantified self and others) impact users' social practices.
GRANULAR SNS PRIVACY SETTINGS' INFLUENCES ON USERS
Privacy researchers have suggested various granular audience control techniques for users to manage the access to their disclosed information on social network sites. However, it is unclear how users adopt and utilize such techniques in daily use and how these techniques may impact social interactions with others over time. In this study, we examine users’ experience during everyday use of granular audience control techniques on social network sites.